Real Results for Cleveland Businesses

Metrics-driven case studies showing exactly how we reduce support tickets and increase conversions.

Proven Track Record

127+ Cleveland Businesses Served
32% Average Support Email Reduction
27% Average Qualified Lead Increase
$47K Average Annual Value Added

Filter by Industry

Professional Services

Cleveland CPA Firm

-32% support emails in 60 days

Implemented CliffChat to handle tax deadline questions, freeing staff to focus on high-value client work.

Key Results:

  • Automated 80% of deadline inquiries
  • Increased appointment bookings by 27%
  • Saved 15 hours per week in Q1
Technology Stack:
WordPress CliffChat HubSpot
Industrial

Regional Manufacturer

+43% qualified RFQs in 90 days

Redesigned quote request flow with smart qualification, reducing tire-kickers and increasing serious inquiries.

Key Results:

  • Reduced unqualified leads by 60%
  • Decreased quote turnaround by 2 days
  • Improved close rate from 12% to 19%
Technology Stack:
Custom Build Salesforce CliffChat
Service Business

Local Home Services

+$47K revenue in Q2 2024

Launched subscription site with integrated booking, reducing no-shows and capturing after-hours leads.

Key Results:

  • 24/7 booking availability
  • Reduced no-shows by 40%
  • Captured 120+ after-hours leads
Technology Stack:
Flask Stripe Calendly CliffChat

See CliffChat Handle Real Questions

Watch how our AI assistant reduces support load in real-time

Live Transcript Example

Live Demo
Visitor: What are your business hours?
CliffChat: We're open Monday-Friday 9AM-5PM EST. For urgent matters outside business hours, I can collect your information and ensure someone contacts you first thing! Would you like to leave your details?
Visitor: Actually, I need help with a custom software project. Do you do that?
CliffChat: Great question! Yes, we specialize in custom software development. Let me connect you with our team to discuss your specific needs. 🤝 Transferring to human specialist...
Time saved: ~3 minutes
Lead qualified: Yes ✓
Human intervention: Only when needed

Ready to Try CliffChat?

See how it can handle your specific support questions

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What Our Clients Say

"

CliffChat handles 80% of our tax deadline questions automatically. Our staff can finally focus on actual client work instead of answering "when are taxes due" for the hundredth time.

Sarah Mitchell Managing Partner, Cleveland CPA Firm
-32% support emails in 60 days
"

We've seen a 43% increase in qualified RFQs since implementing their system. The AI pre-qualifies leads so our sales team only talks to serious buyers. Game changer.

Mike Davidson Sales Director, Regional Manufacturer
+43% qualified RFQs in 90 days
"

The subscription site paid for itself in the first quarter. 24/7 booking alone captured 120+ after-hours leads we would have lost. The ROI is undeniable.

Jennifer Kim Owner, Northeast Ohio Home Services
+$47K revenue in Q2

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